It's CYBER WEEK! 20% off EVERYTHING plus FREE Shipping over $75! Discounts Shown at Checkout!
It's CYBER WEEK! 20% off EVERYTHING plus FREE Shipping over $75! Discounts Shown at Checkout!
Cart 0

FAQ

Hi!  Thanks for visiting our site!  Got questions?  Most of them will be answered below, but if you still have questions, we can be reached through our contact us page or by emailing us directly at kionanichole@gmail.com.

**Please note: Due to the Covid-19 pandemic and the 2021 holiday season, there may be delays in shipping your order. Please allow 10-15 business days for receipt. We appreciate your patience and thank you for your continued support! **

What brand shirt do you use?
All tee shirts are printed on Hanes or Anvil.

What size should I order?
Our sizes range from Small – 3XL. Please see our sizing chart for additional details and suggestions for fit. Men’s and women’s tees are both unisex fit.  Because everyone has a preferred fit, please review the sizing chart before placing your order.

What type of printing process is used on your apparel?
All of our shirts use screen printing.

Will the designs fade?
Some of the prints will fade some after being washed repeatedly. Black prints tend to fade the most but will still hold up for lots of wear and washes. Washing instructions are found below.

Are there any specific care instructions?
Yes, please follow these tips to take care of the t-shirts:
•    Washing: Wash inside out with cold water with similar colors using a gentle cycle.
•    Ironing: If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.
•    Drying: Tumble dry low or hang-dry.
•    Avoid using bleach and do not dry clean.

PAYMENT

What forms of payment do you accept?
We accept PayPal and all major credit cards, such as Visa, MasterCard and American Express, through our secure payment processing system.

SHIPPING

How long will it take for my order to arrive?
Standard shipping for orders in the United States takes 7-14 business days. Most orders are received within 10 business days. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way.


Due to shipping delays with the USPS especially during the holiday season, orders may take 10 – 15 business days to ship.

What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.

Do you offer package tracking?
Yes! A tracking number is available once your package is shipped, except for International shipments.

How much does shipping cost?
It depends on your location and the size of your order.

Do you ship internationally?
Yes, we ship to almost every country around the world! Returns & Exchanges

What is your return policy?
Since we print most products on demand, WE CANNOT PROCESS SIZE EXCHANGES OR RETURNS. Please be sure to check our size chart before ordering or send us an email for questions.

If you received a defective item, we’ll happily replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us for further information.

We do not issue refunds on orders that have completed payment and shipped.

Still have questions?
For additional information, please use the contact form under the contact us tab or send questions to kionanichole@gmail.com.